Organizational Change Manager

Job Description


Fannie Mae provides reliable, large-scale access to affordable mortgage credit in communities across our nation. We are the leading source of funding for housing in America, which means more people can buy or rent a home. We are focused on sustaining the housing recovery, improving our company, and leading change to make housing better.

Join our diverse, high-performing team and make a difference as we work together to enable access to a good home.

For more information about Fannie Mae, visit


Leads the application of Fannie Mae's organizational change management methodologies and standards on large-scale transformational programs. The focus is on enabling business benefit realization by addressing the human impact of large-scale change, including changes to divisional and/or business unit operating models. Specifically, this role is responsible for executing upon organizational change management program plans that builds commitment and adoption for change, enables the business benefits of the change, and monitors the success of Fannie Mae's critical change initiatives.


  • Develops a set of actionable and targeted communication plans to evangelize the portfolio’s strategy and its executive sponsor by formulating communications to be used in a variety of mediums.
  • Develops communications and works with Information Security stakeholders, and partners with enterprise functions to communicate Information Security information broadly
  • Leverages Fannie Mae's organizational change management methodology in applying a structured approach for managing large-scale transformation programs.
  • Develops an organizational change management strategy based on the desired business benefits of the change initiative or strategic plan, the magnitude of the change, and the impact to the organization's operating model.
  • Completes a detailed stakeholder analysis, identifying influential stakeholders that are impacted by changes associated with the program or project.
  • Creates the necessary action plans to re-align operating models to the future state, including but not limited to updating business process documentation, policies and procedures, and human capital plans.
  • Supports training activities intended to align required skills and competencies to the target state operating model, including the development of training needs assessments, training plans, and training materials.                             
  • Facilitates change readiness assessments with program teams, key stakeholders, and impacted employees using Fannie Mae's corporate methodology and tools.
  • Plans, documents, and manages the performance of subordinate staff.
  • Provides for professional or technical growth through assignment, mentoring, or training.


  • Bachelor's Degree or equivalent required


  • 6+ years of related experience


  • Confidence in presenting to senior executive and large groups of people on various topics.
  • Confidence in presenting to senior executive and large groups of people on various topics.
  • Works with communication, training, Human Resources and other stakeholder/specialists in the formulation of communications and messaging content.
  • Coordinates message review and approval with Human Resources, Corporate Communications and other organizations, as required.
  • Expert knowledge of organizational development, change management, leadership, organizational and group dynamics, motivation theory and organization design, strategies and business planning. 
  • Ability to think critically and creatively to problem solve.  
  • Anticipates/Identifies emerging organizational needs.  
  • Provides expert organization advice and feedback to organization leaders.  
  • Identifies strategies for organizational improvement and helps implement.  
  • Background in change management, organizational development/design



As a condition of employment with Fannie Mae, any successful job applicant will be required to pass to successfully complete a background investigation.


Fannie Mae is an Equal Opportunity Employer.

Req ID: 57380