Senior Windows Engineer

Job Description

Fannie Mae provides reliable, large-scale access to affordable mortgage credit in communities across our nation. We are the leading source of funding for housing in America, which means more people can buy or rent a home. We are focused on sustaining the housing recovery, improving our company, and leading change to make housing better.

Join our diverse, high-performing team and make a difference as we work together to enable access to a good home.

For more information about Fannie Mae, visit

The role of the Sr Technology Engineer is to help build out Windows 10, maintain, and troubleshoot our rapidly expanding infrastructure. The Ideal candidate will be a member of our Digital workplace team and will be supporting our Financial Market group.

  • Interface, partner, and influence stakeholders to promote simplification, standardization and innovation and to ensure risk are understood and minimized
  • Establish policies and standard operating procedures to enable consistent and repeatable execution
  • Propose appropriate changes to standards, policies, and procedure based on emerging business/technology trends and operational challenges with the existing guidelines utilizing performance metric and operational SLA
  • Plan for adequate capability on systems based on utilization metrics and planned projects to establish supply and demand forecasts
  • Design and verify the technology solution meets business and technical requirements and is in full compliance of enterprise architecture guidelines, technology standards and methodology, and compliance and security standards
  • Maintain and operate the application design. It includes but not limited to monitoring, performance and capacity metrics , SLAs, resiliency and disaster recovery plans
  • Define success criteria for validation of technology solution and application designs
  • Develop and document an integrated test plan for certification of technology solutions and application design in compliance with existing best practices
  • Provide work guidance or technical assistance to senior engineers
  • Bachelor's Degree or equivalent required
  • 6+ years of related experience
  • Mastery level knowledge with supporting, managing, testing and implementing Microsoft Windows 10, Microsoft O365, SharePoint, on prem and in the cloud, OneDrive and all other Microsoft Suite applications
  • 7+ years dedicated to Microsoft enterprise software and platforms
  • Experience in application interaction with operating systems, including the WMI, Windows registry, COM object registration, system/user variables and user-centric data related to application settings
  • Proficiency with scripting languages (PowerShell, JavaScript, etc.)and .NET programming language
  • Experience with creation and maintenance of Operating System Deployment. (OSD) task sequences with SCCM (Systems Center Configuration Manager), MDT (Microsoft Deployment Toolkit)
  • The candidate must have proven End User interaction with various End Users and able to maintain ticket SLA’s for responding to User Request promptly            
As a condition of employment with Fannie Mae, any successful job applicant will be required to pass to successfully complete a background investigation.
Fannie Mae is an Equal Opportunity Employer.

Req ID: 57341