Head of Design, Project Greenfield

Job Description

Fannie Mae provides reliable, large-scale access to affordable mortgage credit in communities across our nation. We are the leading source of funding for housing in America, which means more people can buy or rent a home. We are focused on sustaining the housing recovery, improving our company, and leading change to make housing better.
Join our diverse, high-performing team and make a difference as we work together to enable access to a good home.
For more information about Fannie Mae, visit http://www.fanniemae.com/progress
The Head of Design will be responsible for leading a full spectrum design team capable of stakeholder strategy, work-shopping through end-to-end consumer research, and validation to digital prototyping to product design.
  • Ensure a product gets to market, gets tested, gets iterated and deployed back to market on quick cycles to ensure success
  • Champion the voice of the user with cross-functional teams (both internal and external), and ensure that decisions are made with the user and their needs front of mind
  • Introduce trends and exemplars across a variety of emerging technologies like AI, IoT, VR and AR
  • Balance customer frictions and needs with our client’s business goals, market viability and technical feasibility
  • Use data to drive design decisions
  • Lead and participate in concept sessions leveraging ethnographic research and design thinking
  • Translate customer insights into concepts, personas, user journeys, storyboards, system maps, user flows, wireframes, visual design comps and prototypes with Sketch, Adobe CS, InVision, and other tools
  • Incorporate user research and usability testing to iterate on product solutions
  • Collaborate effectively with multi-disciplinary teams including Management Consultants, Product Managers, Engineers, Marketers, and Corporate Executives
  • Communicate the product’s vision and articulate design decisions and trade-offs to partners and clients, both verbally and visually
  • Partner with engineering to ensure designs are properly implemented
  • Work with marketing to develop brand guidelines, online advertising, and websites
  • Contribute to the design cohort through knowledge sharing, presentations, organizing events, recruiting, and coaching other Designers
  • Attract and retain a world-class product design team
  • Cultivate a high-performing, unified team culture
  • Lead the Design team’s process and decision-making including planning, prioritizing, and scheduling
  • Engage and manage communication with multiple stakeholders
Bachelor's Degree or equivalent required
  • Bachelor's Degree or equivalent required
  • 8+ years of experience designing world-class products
  • 4+ years of people management experience
  • Proven experience working in Fintech or Startup leading a full-spectrum design team to take a consumer-facing product through initial stages of product/market research, fit ideation and testing through production launch and first years of iteration
  • History of success in digital product and solution strategy, design, integrated branding and marketing
  • Ability to pitch, educate, and define your design rationale to clients. You can articulate the ‘why’ and lead discussions around your process, explorations, and conclusions
  • Ability to translate stakeholder goals, user research, and complex user flows into clean, usable UI’s
  • A solid and up-to-date understanding of best practices, developments and trends in web, mobile and iOS design
  • Strong knowledge of UX principles and best practices, including understanding when and where user testing and research should be incorporated into the product design process
  • Experience with technical products involving ‘big data’, data complexity, privacy and security issues
  • Proven experience delivering concepts, personas, user journeys, storyboards, user flows, wireframes, prototypes, etc.
  • Expert with Sketch, Adobe CS, and InVision
  • Excellent people management skills to collaborate with colleagues and cross-functional teams
  • A ready, online portfolio
  • Ability to travel up to 50% of the time
As a condition of employment with Fannie Mae, any successful job applicant will be required to successfully complete a background investigation.
Fannie Mae is an Equal Opportunity Employer.

Req ID: 57085