Workforce Business Analyst II - Multiple Openings

Job Description



Fannie Mae provides reliable, large-scale access to affordable mortgage credit in communities across our nation. We are the leading source of funding for housing in America, which means more people can buy or rent a home. We are focused on sustaining the housing recovery, improving our company, and leading change to make housing better.

Join our diverse, high-performing team and make a difference as we work together to enable access to a good home.

For more information about Fannie Mae, visit


Helping leaders understand how to assess, interpret, and act on people-related data is at the center of the Workforce Planning & Analytics (WFP&A) team’s mission. We deliver the key insights needed to enable business success through our people and places.
As part of the Enterprise Workforce Analytics & Reporting team, the Workforce Business Analyst II extracts, analyzes, and organizes workforce data aligned to our People and Places operating model. This role will support the centers of excellence (COEs: Fannie Mae university, talent acquisition, talent enablement, and total rewards), HR core, HR operations, and HR workplace by examining, assessing, and documenting business operations and procedures while working closely with the human capital consultants (HCC).  This role relates the standard work to HR applications, systems, or tools to enable the People and Places operating model accomplishes its objectives. Will assist the COEs, HCCs, HR core, HR operations, and HR workplace teams by providing analyses and insights derived from WFP&A applications, systems, and tools.  Provides input to the workforce analytics and reporting analysts in developing dashboards and reports and assists in creating associated documentation to ensures it satisfies customers’ requirements.

  • Assess procedures and business processes in an operations unit for methods of automating them or improving existing applications supporting them.
  • Participate in meetings with centers of excellence, HCC, HR core, HR operations, HR enterprise workplace and coordinate with WFP&A analytics/reporting analysts to plan deployment of tools.
  • Participate in planning testing and acceptance of newly developed tools for clients/customers.
  • May provide support to applications, systems, and tools in the production environment by tracking and troubleshooting problems and ensuring continued and efficient operation (e.g. enable access by its users).
  • Develop queries, analyses, or reports from applications, systems, and tools for operations or Peoples and Places staff of associated business unit.
  • Consult with other business stakeholders to understand, document, and support their workforce data needs.
  • Gather business requirements to support the design, development, and delivery of interactive data visualizations or reports using business intelligence tools.
  • Advises, influences, and supports the HR operational model (e.g. centers of excellence, HR core, HR operations, HR enterprise workplace) for decision-making and problem-solving to maximize business success and employee engagement.
  • Supports the adoption and implementation of company-wide People and Places programs and initiatives.
  • Builds trusted relationships with centers of excellence and human capital consultant leadership and their teams.
  • Drives work through appropriate roles and channels within the People and Places operating model to include the centers of excellence, HCC, HR core, HR operations, and HR enterprise workplace teams.
  • Utilize various business intelligence tools to manipulate data to deliver actionable analyses via dashboards or reports and provide data-driven insights to the business.I-VN1


  • Bachelor’s Degree or equivalent experience is required
  • Bachelor’s Degree in in Accounting, Business, Computer Science, or Finance preferred.
  • 2+ years of related experience
  • Proficiency with MS Office Suite is required.  Must have intermediate-advanced Excel skills (e.g. pivot table creation, vlookups/index match, formulas, etc.) Intermediate skills with MS Access are strongly preferred. 
  • Proficiency with data analysis is required.  Ability to extract, transform, and interpret data.
  • Knowledge of HR concepts, standard work, processes, practices, and procedures strongly preferred.
  • Experience identifying and solving complex business problems and influencing decision makers.
  • Strong relationship management skills.
  • Excellent written and oral communication skills.
  • Ability to manage confidential and restricted information.
  • Strong attention to detail, analytical acumen, intellectual curiosity, and creativity.
  • Demonstrated ability to lead and execute programs or projects is preferred.
  • Knowledge of HR information systems (e.g. Oracle HCM Cloud, Oracle Taleo Recruit) is preferred.

As a condition of employment with Fannie Mae, any successful job applicant will be required to successfully complete a background investigation.
Fannie Mae is an Equal Opportunity Employer.

Req ID: 57074