Technology Engineer III (LDAP)

Job Description

THE COMPANY

Fannie Mae provides reliable, large-scale access to affordable mortgage credit in communities across our nation. We are the leading source of funding for housing in America, which means more people can buy or rent a home. We are focused on sustaining the housing recovery, improving our company, and leading change to make housing better.

Join our diverse, high-performing team and make a difference as we work together to enable access to a good home.

For more information about Fannie Mae, visit http://www.fanniemae.com/progress

JOB INFORMATION

The role of the technical engineer is to develop application design and/or design IT infrastructure components to meet business and technical requirements. IT infrastructure may include systems, middleware, database, storage and/or network infrastructure. The engineer must demonstrate the ability to efficiently code, test & certify technology platforms, software and applications. Troubleshoot, debug application(s) and/or IT infrastructure component(s) and recommend enhancements for stable operations. Maintain and patch systems, software and applications to eliminate bug fixes, security vulnerabilities and maintain technology currency of systems and applications. Document design and engineering standards; develop key performance metrics and operational guidelines for consistent & stable design, build, implement and operational processes.

KEY JOB FUNCTIONS

  • Interface with stakeholders to promote simplification, standardization and innovation and to ensure risk are understood and minimized
  • Establish policies and standard operating procedures to enable consistent and repeatable execution
  • Monitor for adequate capability on systems based on utilization metrics and planned projects to establish supply and demand forecasts
  • Design and verify the technology solution meets business and technical requirements and is in compliance with enterprise architecture guidelines, technology standards and methodology, and compliance and security standards Maintain and operate the application design. It includes but not limited to monitoring, performance and capacity metrics , SLAs, resiliency and disaster recovery plans
  • Develop and document an integrated test plan for certification of technology solutions and application design in compliance with existing best practices
  • Execute or support the test certification scripts, analyze the results to validate the results against established success criteria
  • Support patching and incident and problem management activities
  • Enables environment sustainability through technology training and development of user guides and knowledge artifacts
  • Provide work guidance or technical assistance to less senior engineers

EDUCATION

  • Bachelor's Degree or equivalent required.

MINIMUM EXPERIENCE

  • 4+ years of related experience.

SPECIALIZED KNOWLEDGE & SKILLS

Required:

  • Hands-on experience in building and maintaining LDAP environments preferably with ODSEE 11G.
  • Strong Linux/Unix experience.

  • Strong experience with scripting languages (Perl, Bash, or KSH).

  • Experience monitoring operations of a network or an environment of servers on which a cluster of specific applications operate.
  • Ability to track and research business solutions running in this environment in terms of efficient performance or obstacles to smooth production.

  • Troubleshoot more difficult or complex production slowdowns or bottlenecks and determine if OS environment or network is causing problem.
  • Experience maintaining or performing system upgrades, including installing up to date patches and service packs. Serve on or help lead larger projects involving team resources as a key technical resource.

  • Experience in supporting system users, responding with limits of the 24/7 systems service level agreement. This includes device, configuration, and monitoring requests from users.

Desired:

  • Ability to document measures taken to patch or upgrade OS and testing done to ensure continued smooth production.
  • May control or manage system access; train and support users and fellow team members.
  • Experience providing work guidance or technical assistance to less senior engineers.

  • Strong communication skills.     

EMPLOYMENT 

As a condition of employment with Fannie Mae, any successful job applicant will be required successfully complete a background investigation.

 

Fannie Mae is an Equal Opportunity Employer.


Req ID: 56463