Fannie Mae Careers

Business Analyst III

Dallas, Texas
Information Management

Job Description


Fannie Mae provides reliable, large-scale access to affordable mortgage credit in communities across our nation. We are the leading source of funding for housing in America, which means more people can buy or rent a home. We are focused on sustaining the housing recovery, improving our company, and leading change to make housing better.

Join our diverse, high-performing team and make a difference as we work together to enable access to a good home.

For more information about Fannie Mae, visit


Examine, assess, and document business operations and procedures of operating or administrative unit. Relate these procedures to IT/IS systems and applications that are designed to enable the operating unit to accomplish its objectives. Assist operating unit staff by developing reports, downloads, and analyses from discipline-specific systems and applications. Provide input to IT/IS specialists in development projects to assist in developing specifications and functionalities in IT systems.


  • Assess business operations and processes of assigned office or business unit to understand procedures, information flows and handoffs, decisions, communications pathways and the like.
  • Participate in meetings and projects with client staff, project managers, and developers to automate, upgrade, or expand applications that accomplish business operations of assigned work unit(s).
  • Create, design, and format technical specification documentation including architecture diagrams, process flows, and other information or processes needed to describe required system changes for development, QA, and other internal customers.
  • May provide support to applications in production by tracking production problems and troubleshooting them to sustain application in production.
  • Develop queries, analyses, or reports from applications for operations or management staff of assigned business unit(s).
  • Provide guidance or technical supervision to less experienced staff performing similar functions.


  • Bachelor's Degree or equivalent required  


  • 4+ years of related experience  


  • SAS experience is required.
  • Ability to understand and breakdown processes and problems.
  • Implement effective solutions to streamline processes and reporting.
  • Ability to take action, collaborate with others, and drive action items to resolution with timeline limitations.
  • Strong attention to detail, well-organized and able to prioritize multiple activities.
  • Demonstrated experience with data analysis, preferably related to collections or mortgage servicing activities.
  • Ability to work across different business units, build strong working relationships, and communicate effectively across all levels of the organization.
  • Demonstrated experience in Microsoft Excel, Power Point, SharePoint, Tableau, and Toad.



As a condition of employment with Fannie Mae, any successful job applicant will be required to pass to successfully complete a background investigation.


Fannie Mae is an Equal Opportunity Employer.
Req ID: 55869