Fannie Mae Careers

Business Analyst III

Herndon, Virginia
Information Management

Job Description


Fannie Mae provides reliable, large-scale access to affordable mortgage credit in communities across our nation. We are the leading source of funding for housing in America, which means more people can buy or rent a home. We are focused on sustaining the housing recovery, improving our company, and leading change to make housing better.

Join our diverse, high-performing team and make a difference as we work together to enable access to a good home.

For more information about Fannie Mae, visit


Examine, assess, and document business operations and procedures of operating or administrative unit. Relate these procedures to IT/IS systems and applications that are designed to enable the operating unit to accomplish its objectives. Assist operating unit staff by developing reports, downloads, and analyses from discipline-specific systems and applications. Provide input to IT/IS specialists in development projects to assist in developing specifications and functionalities in IT systems.


  • Assess business operations and processes of assigned office or business unit to understand procedures, information flows and handoffs, decisions, communications pathways and the like.
  • Participate in meetings and projects with client staff, project managers, and developers to automate, upgrade, or expand applications that accomplish business operations of assigned work unit(s).
  • Create, design, and format technical specification documentation including architecture diagrams, process flows, and other information or processes needed to describe required system changes for development, QA, and other internal customers.
  • May provide support to applications in production by tracking production problems and troubleshooting them to sustain application in production.
  • Develop queries, analyses, or reports from applications for operations or management staff of assigned business unit(s).
  • Provide guidance or technical supervision to less experienced staff performing similar functions.

  • Bachelor's Degree or equivalent required    
  • 4+  years of related experience
  • Experience working in a Lean/Agile environment with focus on Scrum and Kanban methodologies
  • Ensure that the requirements of the application are thoroughly and completely represented with experience in writing agile user stories
  • Experience in designing and building digital products with strong systems thinking, and ability to articulate the big picture
  • Ability to work independently and manage multiple initiatives simultaneously and to perform under pressure within tight deadlines
  • Advanced business analysis skills with expertise in documenting process flows and business process re-engineering
  • Demonstrate strong competency and comfort working with and analyzing large sets of data utilizing various tools like Excel, SQL and Tableau
  • Perform analyses and understand key drivers of performance (e.g. volumes, timelines, and anomalies).
  • Stellar communication and presentation skills with ability to present to senior leadership and collaborate
  • Ability to frame problems and develop stories utilizing structured problem solving and communication methods, e.g., A3 Problem Solving and SCQA ( e.g., Minto Pyramid Principle)

As a condition of employment with Fannie Mae, any successful job applicant will be required to successfully complete a background investigation.
Fannie Mae is an Equal Opportunity Employer.

Req ID: 55694