Fannie Mae Careers

Business Analyst III

Herndon, Virginia
Finance


Job Description

THE COMPANY

Fannie Mae provides reliable, large-scale access to affordable mortgage credit in communities across our nation. We are the leading source of funding for housing in America, which means more people can buy or rent a home. We are focused on sustaining the housing recovery, improving our company, and leading change to make housing better.

Join our diverse, high-performing team and make a difference as we work together to enable access to a good home.

For more information about Fannie Mae, visit http://www.fanniemae.com/progress

JOB INFORMATION

Examine, assess, and document business operations and procedures of operating or administrative unit. Relate these procedures to IT/IS systems and applications that are designed to enable the operating unit to accomplish its objectives. Assist operating unit staff by developing reports, downloads, and analyses from discipline-specific systems and applications. Provide input to IT/IS specialists in development projects to assist in developing specifications and functionalities in IT systems.

KEY JOB FUNCTIONS

  • Assess business operations and processes of assigned office or business unit to understand procedures, information flows and handoffs, decisions, communications pathways and the like.
  • Participate in meetings and projects with client staff, project managers, and developers to automate, upgrade, or expand applications that accomplish business operations of assigned work unit(s).
  • Create, design, and format technical specification documentation including architecture diagrams, process flows, and other information or processes needed to describe required system changes for development, QA, and other internal customers.
  • May provide support to applications in production by tracking production problems and troubleshooting them to sustain application in production.
  • Develop queries, analyses, or reports from applications for operations or management staff of assigned business unit(s).
  • Provide guidance or technical supervision to less experienced staff performing similar functions.

EDUCATION  
  • Bachelor's Degree or equivalent required    
MINIMUM EXPERIENCE  
  • 4+  years of related experience
SPECIALIZED KNOWLEDGE & SKILLS   
 
Hard Skills:
  • Working knowledge of creating and maintaining SQL scripts
  • System Admin experience with a SaaS/web-based application
  • Application configuration experience (.net)
  • Working knowledge of networking/connectivity when dealing with a cloud-based solution outside of FM’s firewall (e.g., URL behavior, SAML, SSO)
  • Working knowledge of user-based access protocols (e.g., LDAP, Active Directory, IAG, Entitlements)
  • Excellent MS Excel and Access DB skills
  • Working knowledge of procurement processes
  • Application testing experience
  • Strong analytical and problem solving skills
  • Experience with data analysis
  • Knowledge of spend analytics and procurement business intelligence
  • Excellent documentation skills
Soft Skills:
  • Highly self-disciplined
  • Customer Service focused
  • Takes initiative to research issues, determine possible solutions, and recommend best solution after considering all factors (customer impact, technical ease, maintenance ease)
  • Ability to multi-task and escalate as needed
  • Able to work independently and as a team member
  • Open to learning from others
  • Able to mentor/teach others
  • Always striving to improve the systems and the customer experience in using the systems
EMPLOYMENT

As a condition of employment with Fannie Mae, any successful job applicant will be required to successfully complete a background investigation.
 
Fannie Mae is an Equal Opportunity Employer.

Req ID: 55506