Fannie Mae Careers

Director, Operations Program Management

Washington, District of Columbia
Business Processes

Job Description


Fannie Mae provides reliable, large-scale access to affordable mortgage credit in communities across our nation. We are the leading source of funding for housing in America, which means more people can buy or rent a home. We are focused on sustaining the housing recovery, improving our company, and leading change to make housing better.

Join our diverse, high-performing team and make a difference as we work together to enable access to a good home.

For more information about Fannie Mae, visit


Coordinate strategy execution and cross-functionally engage project teams and stakeholders in order to advance multiple, major corporate strategic initiative regarding the transition of LIBOR. In conjunction with senior management, proactively identify project interdependencies across initiatives and business units and manage and influence issue resolution. Advise on, make recommendations and develop solutions for stakeholders on issue execution to ensure timely implementation of initiative. Articulate goals, allocate resources, and manage workflow. Position requires strong judgment and influencing, communication and negotiating skills. Operate cross-functionally at all levels of the organization.


  • Apply a strong bias for execution and the ability to translate strategy into action in overseeing and managing the operational aspects of the Operating Plan program which includes multiple ongoing projects in support of major, corporate strategic initiatives.
  • Serve as central coordinating body between internal and external partners, using strong negotiation, relationship management and communication skills to ensure parties are appropriately informed, engaged and driving desired results in support of strategic initiatives
  • Identify project interdependencies and ensure stakeholders understand and operate with these interdependencies in mind. Review project status and ensure progress is in line with overall program goals. Develop and manage planning across initiatives
  • Assess time sensitive project issues, develop solutions, and coordinate the implementation of those resolutions in order to meet overall program productivity, quality, and client satisfaction goals and objectives.
  • Perform intervention, conflict management and problem-solving with project managers, management teams across the business, internal and external partners, and other stakeholders at all levels of the organization
  • Develop mechanisms to monitor progress of multiple projects across-initiatives and ensure alignment with overall program goals.
  • Oversee the development, implementation, and documentation of common procedures that can be applied cross-functionally, ensuring adherence to corporate and business unit standards and procedures.
  • Report to senior management on the operating plan program's integration and dependency plan production, activities, and efforts.
  • Plan, document, and manage the performance of subordinate managers and/or staff. Provide for professional or technical growth through assignment, mentoring, or training.
  • May plan and manage the unit's budget. Approve expenditures or budget transfers.


  • Bachelor's Degree or equivalent required


  • 8+ years of related experience


  • Serve as the strategic lead of the LIBOR Transition and overall manager of all LIBOR transition-related activities
  • Oversee the LIBOR Transition program and manage transition resources and implementation plans, serving as the primary point of escalation for issues in achieving the milestones and overall timeline of the transition plan
  • Report to LIBOR Transition Executive Council and management level committees, as appropriate, on the LIBOR-transition operating plan, risks and issues
  • Prepare c-suite level internal and external presentations
  • Review and approve overall transition, resource allocation and budgeting plans; coordinate budget approval with the LIBOR Transition Executive Council
  • Act as a proxy for the ARRC working group representatives and ensure information from working groups is disseminated to key stakeholders



As a condition of employment with Fannie Mae, any successful job applicant will be required to pass to successfully complete a background investigation.


Fannie Mae is an Equal Opportunity Employer.

Req ID: 55427