Fannie Mae Careers

Technology Engineer Manager

Reston, Virginia; Plano, Texas
Information Management

Job Description


Fannie Mae provides reliable, large-scale access to affordable mortgage credit in communities across our nation. We are the leading source of funding for housing in America, which means more people can buy or rent a home. We are focused on sustaining the housing recovery, improving our company, and leading change to make housing better.

Join our diverse, high-performing team and make a difference as we work together to enable access to a good home.

For more information about Fannie Mae, visit


Lead of the Application Performance Management team within the Monitoring, Analytics, and Reporting Services organization which is responsible for systems which detect, correlate, and report faults from all infrastructure and application components. Manager will be responsible for managing a team of Technical Engineers to instrument the platform which detects and diagnoses complex application performance problems to maintain our critical business applications expected level of service.

  • Plan, document, manage and evaluate performance of staff. Provide for technical and professional growth through assignments, mentoring, and technical training. 
  • Review and manage budgets. Partners with business domains to provide inputs to business cases to establish business, financial and technology plans. 
  • Partner with and influence stakeholders to promote simplification, standardization and innovation and to ensure risk are understood and minimized. 
  • Manage engineering projects to keep infrastructure current (both available and developing technology), to phase out higher risk equipment, to ensure reliable data disaster recovery and contingency solutions, and to improve data reliability and performance. 
  • Ensure that change management projects manage risk to applications and technologies. Design project to minimize disruption and help maintain consistency in critical environments. Work with support teams to manage approvals for changes impacting production. 
  • Confer with project manager(s) or provide project management regarding applications and technologies and ensure that project related risks are mitigated. Ensure project is designed to minimize disruption and help maintain consistency in critical environments. Work with support teams to manage approvals for changes impacting production. 
  • Develop architecture strategies to ensure that current products can continue to evolve into the next generation storage, to ensure cost-effective data protection solutions, and to ensure scalable solutions for enterprise-wide deployment.
  • Bachelor's Degree or equivalent required    

  • 8+  years of related experience

Working knowledge of:
  • Dynatrace
  • New Relic
  • App dynamics
  • IBM ITM vNext APM

Job Requirements:

  • Deep understanding of various APM tools
  • End user experience monitoring 
  • Application runtime architecture discovery and modeling
  • User-defined transaction profiling 
  • Application component monitoring
  • Reporting & Application data analytics
  • Ability to understand detailed customer requirements and create solution deployment plans based on the requirements
  • Identify and define enhancements to the monitoring methodology and provide best practices
  • Strong problem determination, root cause identification, and resolution skills
  • Understanding of other Monitoring tools such as Netcool, Moogsoft, and Splunk
  • Basic knowledge of security frameworks (SSL, Data encryption, GS Kit)
  • People management and administrative & mentoring skills
  • Excellent communication (written and oral), interpersonal & customer interaction skills is a must.


As a condition of employment with Fannie Mae, any successful job applicant will be required to successfully complete a background investigation.

Fannie Mae is an Equal Opportunity Employer.

Req ID: 55200